Remote support
$35 per 15 minutes + GST
Billed in 15-minute increments.
Remote support and on-site call-outs
IT Support Rates
Clear rates for remote support and on-site call-outs. All prices NZD and exclude GST.
Remote and on-site billing
IT Support Rates
On-site, Kāpiti
$150 for the first hour + GST
After the first hour, $37.50 per 15-minute increment + GST.
On-site, Wellington / Lower Hutt / Upper Hutt / Porirua / Ōtaki
$150 for the first hour + GST + $50 travel fee
After the first hour, $37.50 per 15-minute increment + GST. Travel fee excludes GST.
Travel fee
$50 per call-out + GST
Applies to Wellington, Lower Hutt, Upper Hutt, Porirua and Ōtaki visits.
After-hours emergency
$225/hr + GST + travel fee
After-hours emergency rate.