Services

Scalable IT for growing businesses.

From day one to day one hundred — we've got you covered.

Microsoft Engineers | PC & Windows Specialists. SBITS specialises exclusively in Windows PC environments. We do not support Apple Macs, iPhones or iOS/macOS. This focus means genuine depth — not broad generalism.

Cloud Migration Strategy

Start small. Scale big.

A structured look at your systems, data, workflows and risks. We decide together whether the cloud makes sense — then migrate you end-to-end, without the usual headaches.

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Cybersecurity & Threat Assessment

Protect what matters most.

Malware, ransomware, pop-ups, scareware — removed and blocked. Includes a full security audit: firewall review, vulnerability patching and hardening so it doesn't happen again.

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Wi-Fi & Router Setup

Stay protected. Stay productive.

Fast, secure Wi-Fi and router setup with full network troubleshooting to keep your team connected and productive. We configure staff and guest networks separately and resolve connectivity issues before they slow you down.

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IT Hardware Installs

Build a foundation you can grow on.

Hardware installation and configuration ensuring your business runs on fast, reliable, securely configured devices — set up right the first time so your team hits the ground running.

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Software Installs & Licensing

Make your systems work smarter.

Install, configure and manage business-critical software with proper licensing, updates and compliance — including Microsoft 365 setup, management and ongoing support.

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General IT Support

We're here when you need us.

Fast, friendly help for day-to-day issues so your team stays productive and your systems stay reliable. Ongoing support contracts available.

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Managed IT Plans

Proactive support. Predictable outcomes.

Fast, reliable IT support that keeps your systems running, your team productive, and your business protected — backed by clear SLAs and proactive maintenance that stops problems before they start.

Server Support

Monitoring, patching and performance tuning for your on-premise or cloud servers — keeping critical infrastructure stable and secure.

Desktop Support

Day-to-day help for your workstations, from software fixes to hardware checks, so staff stay productive with minimal downtime.

SLA Agreements

Clear response and resolution commitments you can count on, with transparent reporting and no surprise charges.

Maintenance

Scheduled system health checks, updates and preventive care that catch issues early and extend the life of your IT investment.

Disaster Recovery Consultancy

Protect your data. Protect your business.

Disaster Recovery Planning, Business Continuity Planning, and Data Integrity & Protection. Protect what matters most — your data, safe and sound. Contact us for more information.

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Disaster Recovery Planning

A structured plan for responding to IT failures, cyberattacks or data loss events — so you know exactly what to do.

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Business Continuity

Ensure your operations can continue even during a tech crisis. We map your critical systems and build a continuity strategy.

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Data Integrity & Protection

Automated backups, integrity verification and secure offsite storage — your data, safe and sound.

Backup add on options

Choose the protection that fits your business.

Backup services are optional add-ons and billed monthly.

OPTION 1 — Manual Daily Cloud Backup 

For Microsoft 365, Google Workspace, or cloud files

A daily, manually-performed backup of your cloud data by an SBITS technician. Ideal for businesses who want daily protection.

What's included

  • Daily manual backup of cloud data
  • Verification that backup completed
  • Secure storage of backup files
  • Alerts if backup cannot run
  • Restore support when needed

Pricing: Base Fee: $49/month per business + Per-User Fee: $12/user/month + GST

Billing: Added to your monthly subscription invoice. User count is adjusted monthly.

Responsibility: SBITS: performs daily backup tasks. Client: ensures credentials work + systems are accessible.

OPTION 2 — On-Premise Backup (External Drive / NAS / USB)

For businesses with a local backup device

We configure, monitor, and maintain your on-premise backup system using your own hardware (external drive, NAS, USB, etc.). No daily manual work required.

What's included

  • Backup setup & configuration
  • Weekly backup verification
  • Monitoring for failed jobs
  • Troubleshooting if backups fail
  • Restore support when needed

Pricing: Flat Fee: $59/month per business + GST

Billing: Added to your monthly subscription invoice.

Responsibility: SBITS: monitors and maintains backup jobs. Client: maintains the physical drive (plugged in, not damaged, not full).

OPTION 3 — Hybrid Backup (Cloud + On-Premise)

For businesses wanting both local and cloud redundancy

A combined backup strategy using both a local device (NAS/drive) and a cloud copy. This gives the highest protection against ransomware, hardware failure, and accidental deletion.

What's included

  • Local backup setup & monitoring
  • Cloud backup setup & monitoring
  • Weekly verification of both systems
  • Restore support from either source
  • Alerts for failures on either system

Pricing: Flat Fee: $79/month per business + Per-User Fee: $8/user/month + GST

Billing: Added to your monthly subscription invoice.

Responsibility: SBITS: manages both backup systems. Client: maintains physical hardware.

OPTION 4 — Premium Managed Backup (Full Service)

For businesses needing compliance-level protection

A fully managed backup service with enhanced monitoring, monthly restore testing, and priority recovery support. Ideal for businesses with sensitive data or higher risk tolerance.

What's included

  • Daily cloud backup (manual or automated depending on system)
  • Weekly verification
  • Monthly restore test
  • Ransomware rollback (if supported)
  • Priority recovery support
  • Backup documentation & reporting

Pricing: Flat Fee: $99/month per business + Per-User Fee: $12/user/month + GST

Billing: Added to your monthly subscription invoice.

Responsibility: SBITS: full management of backup systems. Client: ensures access and hardware availability.

Trusted by Wellington region businesses
Trades — small business IT
Beauty — small business IT
Boutique — small business IT
Medical — small business IT
Real Estate — small business IT
Salons — small business IT
Also available
Small Business Infrastructure AuditCybersecurity AuditMicrosoft 365 ManagementStaff IT OnboardingPC & Laptop RepairsRemote Support (NZ-wide)Ongoing Support Contracts

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Future-ready IT for future-ready businesses.

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