SIMPLE SCALABLE PLANS

Simple IT plans built for small business

SmallBiz IT Solutions — Kāpiti Coast & Wellington region. All prices NZD and exclude GST.

No lock-in contracts. Month-to-month flexibility. Upgrade or downgrade monthly plans anytime. Discounted yearly plans available.

Lite

$199/month + GST

Billed monthly

Perfect for solo operators and small teams getting started.

What you get

  • Up to 3 hours of IT support each month
  • Microsoft 365 or Google Mail setup
  • Antivirus & Malware review and recommendations
  • Software installs (up to 2 devices)
  • Wi-Fi & router setup at onboarding
  • 24-hour response time
  • Remote monitoring on covered devices
Best for: 1–3 people
Flexible: Upgrade or downgrade anytime.
Most popular

Plus

$499/month + GST

Billed monthly

Great for growing teams who need reliable, ongoing support.

What you get

  • Up to 10 hours of IT support each month
  • Software installs (up to 4 devices)
  • Antivirus & Malware review and recommendations
  • Annual cybersecurity assessment report
  • Quarterly system health checks
  • Same-day response (within 8 hours)
  • Remote monitoring on covered devices
Best for: 4–10 staff
Flexible: Upgrade or downgrade anytime.

Pro

$899/month + GST

Billed monthly

Full IT peace of mind for established teams.

What you get

  • Up to 20 hours of IT support each month
  • Software installs (up to 8 devices)
  • Ongoing cybersecurity monitoring & annual report
  • Antivirus & Malware review and recommendations
  • Staff onboarding / offboarding
  • Cloud migration strategy session
  • Priority 4-hour response
  • Quarterly in-person IT roadmap planning (2 hrs)
  • Remote monitoring on all covered devices
Best for: 11–25 staff
Flexible: Upgrade or downgrade anytime.

Yearly plans save 10% (billed monthly). Yearly plans are locked in for 12 months and automatically renew annually unless cancelled in writing at least 30 days before the renewal date.

Fair Use

Keeping things predictable.

Monthly support hours

  • Lite3 hours
  • Plus10 hours
  • Pro20 hours

Hours reset each month.

Need more help?

  • Top-up remote support: $80/hr + GST
  • On-site visits billed separately at $150/hr + GST + travel fee

Our Commitment to Local Business

Supporting Local, Delivering Quality

At SBITS, we're here to support local Kāpiti Coast and Wellington businesses with reliable, friendly, and high‑quality IT support. We believe small businesses deserve the same level of care and professionalism as large organisations — without the complexity or long wait times.

To protect the quality of our service and ensure every client receives the attention they deserve, we intentionally limit the number of new clients we onboard each month. This allows us to:

  • maintain fast response times
  • deliver consistent, high‑quality support
  • avoid overloading our technicians
  • give each business the personalised care they expect
  • build long‑term relationships, not volume‑based transactions

Our goal is simple: Quality over quantity. Always.

If we reach our onboarding capacity for the month, we'll offer the next available onboarding slot or place your business on our priority waitlist.

Hardware & Software

No surprises, ever.

Your plan covers IT support and services. Hardware and software are not included. You can either supply your own equipment, or request SBITS to source it for you — always quoted upfront.

Cloud Migration Pricing

Clear, simple pricing based on team size.

  • Up to 10 users$1,500 + GST
  • Up to 20 users$2,500 + GST
  • 20+ usersQuoted separately

Includes standard mailbox and data migration. More complex or specialised migrations will be reviewed and priced as needed.

Optional Add-Ons

Add anytime — no contract changes needed.

Remote support top-up$80/hr + GST (15-min increments)
On-site — Kāpiti$150/hr + GST
On-site — Wellington / Porirua / Ōtaki$150/hr + GST + $50 travel fee
Travel fee$50 per call-out + GST
Cybersecurity auditFrom $495 + GST
Cloud migration$1,500 / $2,500 + GST
Staff security training$50/user annually + GST
After-hours emergency$175/hr + GST + call-out fee
Pay-As-You-Go

Prefer to pay as you go?

One-off support is available without a subscription — see PAYG rates.

View PAYG pricing
Service Area

We support businesses across:

Kāpiti Coast Paraparaumu Waikanae Ōtaki Te Horo Porirua Lower Hutt Upper Hutt Wellington CBD & suburbs

Ready to get started?

Let's chat about the plan that fits your business best.

Free Consultation